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Ofte stillede spørgsmål
- Hvilke betalingsmetoder er tilgængelige på Joom?Joom understøtter et bredt udvalg af lokale og internationale betalingsmetoder for europæiske købere, herunder debet- og kreditkort (Visa, Mastercard, Maestro), PayPal, Apple Pay og Google Pay, samt landespecifikke muligheder såsom Klarna, BLIK, Multibanco, MB WAY, SEPA og Giropay. De tilgængelige muligheder vises ved kassen og varierer efter land.
- Kan jeg betale for et dyrt køb i rater eller senere?Ja, buy-now-pay-later tjenester såsom Klarna og Scalapay er tilgængelige for nogle højere værdikøb, afhængig af dit land, ordrebeløb og leverandørens vilkår.
- Kan jeg spore min ordre?Ja. Du kan følge leveringsstatus i Joom-appen eller på hjemmesiden, som opdateres i takt med at pakken bevæger sig.
- Hvad sker der, hvis min ordre ikke ankommer?Hver ordre er dækket af Joom Leveringsgaranti. Hvis din ordre ikke ankommer inden for garantidatoen, der vises i din ordredetaljer, kontakt Joom support, og vi udsteder en fuld refundering.
- Er det sikkert at betale på Joom?Ja. Joom bruger et sikkert betalingssystem, og sælgeren får ikke betaling, før du har modtaget din ordre, hvilket tilføjer et ekstra lag af købsbeskyttelse.
- Hvad hvis min ordre ikke ankommer, eller produktet ikke er som forventet?Hvis din ordre ikke blev leveret, kom frem beskadiget, eller ikke stemmer overens med beskrivelsen, kontakt Joom-support — en fuld refusion kan gives i disse tilfælde.
- Hvordan anmoder jeg om en refusion?Åbn den relevante ordreside og kontakt Support Chat, som er tilgængelig på hjemmesiden og i Joom-appen. Beskriv problemet og følg supportens instruktioner.
Anmeldelser
Virker ikke
I received another product than I ordered, when clicking of the picture for the description, I got up the pictures on the LED device what I ordered, BUT !! inside the 8 pictures on the description further down there is a mix of 2 different models !! Some which has LED - and some which has NO LED which seemed to be the one I ordered, BUT the first pictures that comes up on the picture description are all with LED !! and after 2 weeks of messaging, fotos made, videos made- I am refused to return the device !!. This is really very bad, it is a complete Shitty Company. Which also now after I started investigated- is the same view that many people have after an order has been made !! DO NOT order form this company !
Not as powerful as I hoped. I have a real fascia gun, but can't use it easily on my back. This one is thinner and while the programming shows that it is capable, somehow the program options are programmed weak. Mode 1 gives 6 slow speeds, mode 2 ramps from slow to fast and back. This mode reaches the speed and power I want, but it's useless due to it going slow again. Mode 3 is fast but with random pauses, making it not suitable for massaging. Neither mode 2 and 3 have speed control.
In the item description, it says that the device has 19 functions and 5 positions for intensity levels... However, there are only 3 positions... Here is the link: https://www.coolbe.ch/fr/products/68a85c7bf007cc01a05a6db0?variant_id=68a85c7bf007ccf8a05a6db3&from=order How do you want to solve this problem ? Thank you in advance for your answer!
It appears that I received a used product without a charging cable and the color on the packaging does not match the color of the product, which indicates that I was sold a damaged and used product.. Additionally, it probably isn't charging and probably isn't working because I tried with 3 different flavors I found at home and it still doesn't work.
Makes a solid impression. Not to be used for cutting nails. Rather for beautifying and rounding off the nails. The polishing function is a good addition to this device. The included user manual is multilingual and also in German. All in all worth its price.
I HAVE PAID THE BRONZE FACE AND NECK MASK WORTH OF 86.07 EURO AND THEY SENT ME A MASK OF 18.40 EURO, WHICH IS ALSO ADVERTISED IN THEIR PLATFOR- ITS A FRAUD I WANT MY MONEY BACK ASSAP OR I WILL TAKE LEGAL ACTION AGAINST YOU SEE BELOW WHAT I HAVE ORDERED AND WHAT I HAVE RECEIVED
I did not get the product what I ordered. Customer service is only offering to refund half of the product price. As a result, I am losing 12.33 EUR on the item itself, plus the 4.11 EUR shipping fee, for a total loss of 16.44 EUR.
New Beauty Instrument Household Color Light Introducer Microcurrent Facial Massager Lifting Firming Act køb varen online med fri fragt over hele verden!
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