What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Cocoegg Moisturizing Cream 180g X 2 Set

Name: Cocoegg Moisturizing Cream 180g X 2 Set
SKU: 669eb4bc54cb7101bbef2ca1
Price: 22.98 EUR
Availability: InStock

Current price

Price €22.98

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Free delivery to the United States

5 October

Delivered from Japan

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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We only deal with 100% genuine products through a Japanese purchasing agency service. In the event that the product is not genuine, we promise a 500% compensation.

[Brand Introduction]

COCOEGG is an innovative beauty brand from Japan that provides various products for skin hydration. The brand focuses on natural ingredients, striving to offer effective and safe products to consumers.

[Product Description]

The Cocoegg Egg Moisturizing Cream deeply hydrates the skin, making it soft and supple. This cream is available in a set of 2, helping not only with skin hydration but also with maintaining healthy skin. It is an essential item for those seeking smooth and radiant skin.

[Ingredients]

Water (Aqua), Glycerin, Caprylic/Capric Triglyceride, Butyrospermum Parkii (Shea) Butter, Dimethicone, Cetearyl Alcohol, Glyceryl Stearate, Palmitic Acid, Sodium Hyaluronate, Stearic Acid, Avena Sativa (Oat) Leaf/Stem Extract, Alanyl Glutamine, Uncaria Tomentosa Extract, Batyl Alcohol, Benzoic Acid, Caprylyl Glycol, Cetearyl Glucoside, Dimethiconol, Polyacrylate-13, Polyisobutene, Polysorbate 20, Sodium Hydroxide, Sorbitan Isostearate, Tocopheryl Acetate.

[Capacity]

180g x 2 pieces set.

[How to Use]

Take an appropriate amount and gently massage it onto your hands or face. Ensure it blends well into the desired areas.

[Cautions]

If any irritation or unusual symptoms occur, discontinue use and consult a specialist. Keep out of reach of children.

Contents: 180g

To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.

J Cosmede

4.9

328

reviews

1,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.