10M Non Stick Parchment Paper Silicone Baking Mat Roll Kitchen Tool
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
This product came without any windows driver. I was tried to find a correct driver but never had a success. Also the manual I received is so small and I can't read nothing. I tried to use a scanner but due to the very low analysis of the paper print the result was always very bad. I don't know how other people manage to set us this product from this bas supplier service. Balasopoulos Costas Greece.
Arrived and felt very loose in the bag. Opened the bag and flimsy box very crumpled.Plugged it in, set the water at the correct height, nothing happened. I have tried it consistently on 12v simply refuses to work. In desperation tried it with a 24 transformer still nothing. Is showing short/error on my testing equipment.
This is a used item that doesn't work. The printed date is even earlier than the item I was supposed to replace. I hope it will be replaced quickly. Update: The item has been fully refunded; you just need to be patient.
The delivery time was very reasonable BUT the corner of the tank was damaged in transit. Better packaging would help. See picture below. I will have to attempt a careful repair. Otherwise all looks OK
Says can b used in microwave to make, cook, crisp food... It doesn't! Very peeved cos seen em yrs ago x was well looking 4ward 2quick meals, disappointed
i never received my order while they sign like delivered. this is very sheet site web, you cannot contact help support to claim delivery never received.
This product arrived damaged at the corner with closed seal plastic package and taped box! Adapter connector was dirty like used. Devide doesn't work.
I want to return the product. Why don't you reply to it? What are you going to do with me and you stole my money? Why don't you reply to my messages?
10M Non Stick Parchment Paper Silicone Baking Mat Roll Kitchen Tool — buy online with free worldwide shipping!
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers