What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Woolen Women's Coat Extended Cape Jacket

Name: Woolen Women's Coat Extended Cape Jacket
SKU: 696efebdf3ecdc013e2cc084
Price: 48.21 EUR
Availability: InStock

Current price

Price €48.21

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Free delivery to the United States

11 October

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Color: Green, Blue, Red, Black Product Category: Women's Wool Jacket Version: Regular Collar type: suit collar Fabric name: Polyester (polyester fiber) Sleeve type: regular sleeve Placket: Lace-up Main fabric composition: polyester (polyester fiber) Applicable gender: female Sleeve Length: Long Sleeve Washing Care：Hand or machine washable at 30°C Label: Yes Size :S, Bust :102cm, shoulder width :36cm, length :100cm, sleeve length :70cm,Hips :106cm,Waist:86cm Size: M, Bust: 106cm, shoulder width: 37cm, length: 101cm, sleeve length: 71cm, Hips: 112 cm, Waist: 90cm Size :L, Bust :110cm, shoulder width :39cm, length :102cm, sleeve length :73cm,Hips :114 cm,Waist:94cm Size :XL, Bust :114cm, shoulder width :40cm, length :103cm, sleeve length :74cm,Hips : 118cm,Waist:98cm Friendly Reminder: 1. Due to the lighting and screen differences, the item's color may be slightly different from the pictures. 2. Due to hand made tailoring, please allow 3-5cm size differ.

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.