What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Wool Scarf Winter Couple Cashmere Scarf Women's High End Versatile Solid Color Scarf

Name: Wool Scarf Winter Couple Cashmere Scarf Women's High End Versatile Solid Color Scarf
SKU: 698c19c701d0210103357636
Price: 38.76 EUR
Availability: InStock

Current price

From Price €38.76

‌

Free delivery to the United States

13 October

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Label:yes Manufacture Country: China

Weaving method: twill Processing technology: woven Color: milk white, oatmeal, flower rice, camel, black, purple velvet, khaki, rice camel, maca, coffee, dark camel, shrimp color, light gray, hemp gray, dark hemp gray, army green, fresh green, pale green, pink, rose red, bright red, maroon, burgundy, peach pink, dark purple, chicken yellow, turmeric, orange, sky orchid, hole orchid, fog orchid, fog purple, denim orchid, gray blue, sapphire blue, zhang blue, zhang green Main fabric ingredient content: 10% and below

Popular elements: tassels Style: extended

Place of Origin: Tonglu, Hangzhou

Fabric name: wool Style classification: fresh and sweet Main fabric composition: wool

Function: Keep warm

Size:200*70CM/200*34CM Suitable season: winter

Treasure T-shirts

4.2

1,000+

reviews

8,000+

purchases

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.