What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

adidas

adidas Gazelle Super BB5241

Name: adidas Gazelle Super BB5241
SKU: 69a32026224aea01db2eb663
Price: 238.73 EUR
Availability: InStock

Current price

Price €238.73

‌

Free delivery to the United States

28 October

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Category：Shoes->Trendy Sneakers & Casual Shoes->Skateboard Shoes Brand：Adidas Fit People：Men's HELANCO - Your trusted partner 100% authentic. Direct from authorized sources.

Kindly Reminder: Please take a moment to read the following instructions to ensure you select the right shoe size. How to choose the right size: Measure your foot length (from the most prominent point of your heel to the tip of your longest toe); if your foot length falls between two sizes, choose the larger size. Due to individual foot shape differences, an error of up to 0.5 cm is allowed, which is still considered normal. All our product are based on European sizes (EU). The Russian sizes (RU) listed in the size chart are for reference only; the final choice should be based on your measured foot length. To ensure you select the correct size, please order according to your usual EU size and refer to the foot length provided in the size chart. If you are unsure of your size, use the "How to Measure Foot Length" guide at the bottom of the size guide to help you choose the right size. Please note that the CM size on the shoe box and shoe label does not correspond to foot length in centimeters. Size Foot Length 36 22.1 cm 36⅔ 22.5 cm 37⅓ 22.9 cm 38 23.3 cm 38⅔ 23.8 cm 39⅓ 24.2 cm 40 24.6 cm 40⅔ 25 cm 41⅓ 25.5 cm 42 25.9 cm 42⅔ 26.3 cm 43⅓ 26.7 cm 44 27.1 cm 44⅔ 27.6 cm 45⅓ 28 cm 46 28.4 cm 46⅔ 28.8 cm 47⅓ 29.3 cm 48 29.7 cm 48⅔ 30.1 cm 49⅓ 30.5 cm 50 31 cm 50⅔ 31.4 cm 51⅓ 31.8 cm 52⅔ 32.6 cm 53⅓ 33.5 cm 54⅔ 34.3 cm 55⅔ 35.2 cm

HELANCO

4.5

2,000+

reviews

10,000+

purchases

Seller's info and responsibility

About brand authority

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Reviews

Customer

October 24

True to size

44.5

Dear Joom Support Team, My latest order was handled by Quickmail. However, instead of being delivered to my correct address, the parcel was delivered to a completely different address in Lucerne. My delivery address: Langensandstrasse 10 6005 Lucerne Switzerland The parcel was apparently delivered to Tribschenstrasse 90 instead. I only found out where my package was because a stranger took the trouble to contact me. Quickmail appears to be unable to read and follow the correct delivery address. This level of unreliability is simply unacceptable. I explicitly request that Quickmail no longer be used for my future orders. Please check whether you can exclude this carrier for my deliveries and use a more reliable alternative instead. Kind regards, M. Malloth

Customer

October 15

True to size

42.5

So, new scalpel 2.0 is really good basketball shoes. Traction is perfect on clean and dusty floor. Ventilation is not so good. Amortisation is normal, I didn’t feel any problems with it. Feeling of court is good. Also I can recommend this shoes to all players without any exceptions, it won’t make any problems to people with wide and high foot.Anta scalpel 2.0 have 2 minuses and of them is connected with laces. Firstly it is fixation of foot. You need to lace it so tight. And secondly it is system of lacing. After 2 months of using lace locs was crashed. So if I need to rate it, i will tell 7/10

Customer

March 23

True to size

Excellent seller. Very pleases with the quality. Bear in mind this is a Chinese brand from China, not a western brand, so less chance of a counterfeit product! Would use again for my next Chinese running shoes. Delivery to the UK took 2 weeks from order. Update...2x 5k runs in these shoes now and I'm very impressed. The roll on is very strong vs my asics and this seems to give me a better running stride. Recommeded

Customer

October 13

True to size

Excellent service. Checked against original (had a worn out pair) I can say confidently that this shop has genuine products. And this is made to perfect Nike standard