Autumn Winter New Fashi Simple Shoulder Bag Large Capacity Tote Bow Underarm Stylish Handle Bag Texture Simple Commuting Bag
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
The bag is great, true to the photos and size shown. I got the large 40, which fits an extra-large laptop perfectly, with space to spare. The material is what you expect for the price, but overall it's not bad. It is a bit squeaky, but I gave it a wipe down. It stopped squeaking. Delivery from China to the UK took about a week and a half, so I really can’t complain at this great price.
Thank you so much for the bag! It’s perfect. It’s very spacious and looks great. The material is sturdy and it holds its shape well. The hardware also looks expensive. I honestly couldn’t tell whether it’s real leather or not, but for the price, it’s really good! 👍🏼
the bag received does not match at allllll what was ordered!!! my daughter and I are really disappointed, at this price, I received a handbag, of dubious style (see photo). She was waiting for him with so much impatience :'( Once the customer service was found, and with a little time, the full refund was indeed accepted, another 14 days of patience to receive the money in my account, but it should work. You can also choose to have it as credit on Joom for other purchases, which makes the money available more quickly, but for now, I'm still wary :'(
The bag is not real leather I paid 37€ for a bag that is worth 8€. and it smells bad.
Poor quality, it is not the bag in the photo SCAM
Autumn Winter New Fashi Simple Shoulder Bag Large Capacity Tote Bow Underarm Stylish Handle Bag Texture Simple Commuting Bag — buy online with free worldwide shipping!
Available colours: Coffee, Khaki, White, Black
High-quality materials:
High-quality photos and real customers reviews.
Wide size range:
Reviews for similar products
Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers