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Delivered from Korea







Description
Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
I just received the products. They gave me a nice gift: a face mask. I'll try everything today. Thank you so much 🫶 Thank you very much. Shampoo and conditioner at a great price, and a face mask as a gift 🥰🥰✨ Thank you
It's the second time I'm buying, I love this product. Thank you for the gift you sent me too.
This ad image is wrong, it is not 1 shampoo and 1 conditioner It's just shampoo
Korean hair care is special care. You get well-groomed, great hair
Good day, I received a damaged product, out of two products I received only one.
The price is too high, want to return it.
Wonderful shampoo, just a bit pricey
Tsubaki Premium EX Intensive Repair Shampoo + Conditioner — buy online with free worldwide shipping!
Available colours:
High-quality materials:
High-quality photos and real customers reviews.
Wide size range:
Reviews for similar products
Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers







![[Set Purchase] TSUBAKI Premium EX Intensive Repair Shampoo & Treatment Conditioner Set (450ml + 450ml) Damage Care Ion Repair Shiny Hair Black TSUBAKI](https://img.joomcdn.net/372b6674e1057379281660ccb8aca377a8e574f7_100_100.jpeg)













