What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Resin Resin Rock Simulation Flat Base Hideout Decor Decorative Natural Rock Design Pet Enclosure

Name: Resin Resin Rock Simulation Flat Base Hideout Decor Decorative Natural Rock Design Pet Enclosure
SKU: 6aa160c8edf4ad01ff9c11bc
Price: 15.89 EUR
Availability: InStock

Current price

Price €15.89

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Free delivery to the United States

3 October

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Description

Label:Yes Textured Rock-Style Appearance: Rough uneven surface with earthy brown tone fits inside terrarium layouts. Provides enclosed space for reptiles within pet housing environments. Multiple Style Options With Spec Details: Three style selections available(Type A / Type B / Type C). Type A: 11.3*9.3*5.8cm(4.45*3.66*2.28in), inner opening 4.3*3cm(1.69*1.18in). Type B: 12*8.1*6cm(4.72*3.19*2.36in), inner opening 7*2.5cm(2.76*0.98in). Type C: 12*8*5.4cm(4.72*3.15*2.13in), inner opening 8*2cm(3.15*0.79in). Broad Pet Compatibility: Suitable for leopard geckos, tree frogs, scorpions, spiders and other small pets. Inner hollow space delivers private resting area for small-size creatures. Enclosed Shelter Space: Dark inner hollow area gives pets a place to stay away from bright light. Supports regular resting habits inside the terrarium enclosure. Stable Resin Build: Made of solid resin material with flat bottom for steady placement. Surface can be wiped clean for regular tank maintenance.

Specifications: Product Name: Reptile Hide Cave Color: Brown Material: Resin Weight: 150 g

Product Size: Type A: 11.3*9.3*5.8cm(4.45*3.66*2.28in), inner opening 4.3*3cm(1.69*1.18in). Type B: 12*8.1*6cm(4.72*3.19*2.36in), inner opening 7*2.5cm(2.76*0.98in). Type C: 12*8*5.4cm(4.72*3.15*2.13in), inner opening 8*2cm(3.15*0.79in).

Package Including: 1*Reptile Hide Cave

Notes: 1.The color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness. 2. Please allow slight manual measurement deviation for the data.

ZJzedong

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.