What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's High-Neck Wool Sweater: Solid, Thick, Loose Knit for Autumn/Winter. Versatile Base Layer.

Name: Women's High-Neck Wool Sweater: Solid, Thick, Loose Knit for Autumn/Winter. Versatile Base Layer.
SKU: 6aa7eb286c8c1901df99620a
Price: 36.38 EUR
Availability: InStock

Current price

Price €36.38

‌

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5 October

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Description

This women's high-neck sweater is crafted from premium wool, providing exceptional warmth and comfort during the cooler months. Its thick and loose knit design offers a relaxed fit, perfect for layering or wearing on its own. With long sleeves and a versatile style, this sweater serves as an ideal base layer for both autumn and winter outfits, effortlessly combining coziness with elegance. Fabric Name: Wool Main Fabric Composition: Wool Main Fabric Content: 95% and above Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Popular Elements: Thread Manufacture country: China Instructions included: No

size: M, Bust: 95cm, Sleeve: 64cm, Front Length: 54cm, Back Length: 58cm, Recommended Weight: 45-60kg. size: L, Bust: 100cm, Sleeve: 65cm, Front Length: 56cm, Back Length: 60cm, Recommended Weight: 60-70kg. size: XL, Bust: 105cm, Sleeve: 66cm, Front Length: 58cm, Back Length: 62cm, Recommended Weight: 70-80kg.

materialForFur: wool materialForFur: wool sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.