What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's 100% Pure Cashmere Round Neck Sweater - Autumn Winter Collection

Name: Women's 100% Pure Cashmere Round Neck Sweater - Autumn Winter Collection
SKU: 6aa7f0626c8c1901df99bb0b
Price: 56.81 EUR
Availability: InStock

Current price

Price €56.81

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Free delivery to the United States

3 October

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Description

Indulge in ultimate comfort and elegance with this luxurious sweater from the Autumn Winter Collection. Crafted from 100% pure cashmere, it offers a thick texture that provides superior warmth during the colder months. The loose fit ensures a relaxed and stylish silhouette, while the stand neckline adds a touch of sophistication. Featuring long sleeves, it's perfect for layering or wearing on its own for a timeless, chic look. Fabric Name: Cashmere Main Fabric Composition: Cashmere Main Fabric Content: 95% and above Collar: No collar Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Technology: Knitting Manufacture country: China Instructions included: No

size: S, Length: 57cm, Bust: 46cm, Shoulder: 36cm, Sleeve: 57cm. size: M, Length: 58cm, Bust: 48cm, Shoulder: 37cm, Sleeve: 58cm. size: L, Length: 59cm, Bust: 50cm, Shoulder: 38cm, Sleeve: 59cm. size: XL, Length: 60cm, Bust: 52cm, Shoulder: 39cm, Sleeve: 59cm. size: XXL, Length: 61cm, Bust: 54cm, Shoulder: 40cm, Sleeve: 60cm.

materialForFur: cashmere materialForFur: cashmere sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.