What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Soft Wood Ear Lace Cashmere Slim Fit Women's Sweater - Autumn/Winter 2025 Collection

Name: Soft Wood Ear Lace Cashmere Slim Fit Women's Sweater - Autumn/Winter 2025 Collection
SKU: 6aa8341a6c8c1901df9df47d
Price: 67.3 EUR
Availability: InStock

Current price

Price €67.30

‌

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Free delivery to the United States

20 October

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No-delivery refund

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Description

Embrace the cozy sophistication of the Autumn/Winter 2025 collection with this elegant women's sweater. Crafted from luxurious cashmere, this solid-patterned piece combines warmth and style. Designed with a loose fit for comfort and grace, it features long sleeves to keep you snug during cooler months. The sweater's intricately knitted decoration adds a touch of artisanal charm, making it an essential addition to your seasonal wardrobe. Perfect for layering or wearing on its own, this piece effortlessly balances comfort and chic style. Main Fabric Composition: Cashmere Main Fabric Content: 30% (inclusive) -50% (exclusive) Fabric Name: Cashmere Collar: Half turtleneck Sleeve Length: Long sleeve Thickness: Medium Clothes Length: Regular size (50cm<length≤65cm) Technology: No-iron treatment Manufacture country: China Instructions included: No

size: S, Bust: 85cm, Length: 57cm, Sleeve: 56cm, Weight: 40-45kg. size: M, Bust: 90cm, Length: 58cm, Sleeve: 57cm, Weight: 45-50kg. size: L, Bust: 95cm, Length: 59cm, Sleeve: 58cm, Weight: 50-55kg. size: XL, Bust: 100cm, Length: 60cm, Sleeve: 59cm, Weight: 55-65kg. size: XXL, Bust: 105cm, Length: 61cm, Sleeve: 60cm, Weight: 65-75kg.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.