What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Heart Embroidered Pure Wool Round Neck Knitwear - Long Sleeve Loose Pullover

Name: Heart Embroidered Pure Wool Round Neck Knitwear - Long Sleeve Loose Pullover
SKU: 6aa8660e6c8c1901dfa0d91b
Price: 29.97 EUR
Availability: InStock

Current price

Price €29.97

‌

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Free delivery to the United States

4 October

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No-delivery refund

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Description

This luxurious knitwear piece combines comfort and style, featuring heart embroidery that adds a charming touch. Designed with a round neckline and long sleeves, this loose pullover offers a relaxed yet elegant fit. Made entirely of pure wool, it guarantees warmth and softness, making it an ideal choice for cooler days. Whether paired with casual jeans or a skirt, this sweater effortlessly elevates any outfit. Main Fabric Composition: Wool Main Fabric Content: 95% and above Clothes Length: Regular size (50cm<length≤65cm) Collar: Crew Neck Sleeve Type: Regular sleeves Sleeve Length: Long sleeve Thickness: Medium Technology: Embroidery Softness: Soft Manufacture country: China Instructions included: No

size: L, Bust: 98cm, Length: 57cm, Sleeve: 57cm. size: XL, Bust: 106cm, Length: 59cm, Sleeve: 58cm.

sleeveLength: long materialForFur: wool materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.