What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Heavyweight 100% Wool Turtleneck Sweater - Loose Fit Autumn/Winter Pullover Knitwear

Name: Women's Heavyweight 100% Wool Turtleneck Sweater - Loose Fit Autumn/Winter Pullover Knitwear
SKU: 6aa89fd66c8c1901dfa5749f
Price: 39.34 EUR
Availability: InStock

Current price

Price €39.34

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Free delivery to the United States

3 October

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Description

Stay warm and stylish this autumn and winter with our Women's Heavyweight Turtleneck Sweater. Crafted from 100% wool, this pullover knitwear offers a loose fit, ensuring both comfort and breathability. With its long sleeves and high-quality wool material, this sweater is perfect for those chilly days, providing you with both warmth and a chic, timeless look. Ideal for layering or wearing on its own, it's a versatile addition to any winter wardrobe. Main fabric composition: wool Main fabric content: 95% and above Gross content: 95%~100% Material composition: wool Fabric name: wool Manufacture country: China Instructions included: No

size: S, Length: 59cm, Bust: 100cm, Sleeve: 54cm. size: M, Length: 60cm, Bust: 105cm, Sleeve: 55cm. size: L, Length: 61cm, Bust: 110cm, Sleeve: 56cm. size: XL, Length: 62cm, Bust: 115cm, Sleeve: 57cm.

sleeveLength: long materialForFur: wool materialForFur: wool materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.