What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Cashmere Half-High Neck Slim-Fit Sweater - Solid Color, Warm, Versatile for Autumn and Winter

Name: Women's Cashmere Half-High Neck Slim-Fit Sweater - Solid Color, Warm, Versatile for Autumn and Winter
SKU: 6aa8b6c06c8c1901dfa82e67
Price: 71.24 EUR
Availability: InStock

Current price

Price €71.24

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7 October

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Description

Embrace elegance and comfort with this slim-fit cashmere sweater, designed to keep you warm through the autumn and winter seasons. Featuring a chic half-high neck and long sleeves, this sweater offers a sophisticated silhouette that flatters all body types. Made from a luxurious cashmere wool blend, it promises exceptional softness and insulation. Its solid color makes it a versatile addition to any wardrobe, perfect for both casual outings and more formal occasions. Combination: Single Version: Slim-type Collar: Half turtleneck Sleeve Length: Long sleeve Thickness: Medium Popular Elements: Solid Color Technology: Knitting Sleeve Type: Regular sleeves Hair Type: Cashmere Gross Content: 30%~35% (inclusive) Other Fabric Components: Wool Softness: Soft Fabric Name: Cashmere wool blend Manufacture country: China Instructions included: No

size: S, Bust: 85cm, Length: 56cm, Sleeve: 55cm, Shoulder: 35cm, Suitable Weight: 85-100kg. size: M, Bust: 90cm, Length: 57cm, Sleeve: 56cm, Shoulder: 36cm, Suitable Weight: 100-115kg. size: L, Bust: 95cm, Length: 59cm, Sleeve: 57cm, Shoulder: 37cm, Suitable Weight: 115-125kg. size: XL, Bust: 100cm, Length: 61cm, Sleeve: 58cm, Shoulder: 39cm, Suitable Weight: 125-135kg. size: 2XL, Bust: 105cm, Length: 61cm, Sleeve: 59cm, Shoulder: 40cm, Suitable Weight: 135-150kg.

sleeveLength: long materialForFur: cashmere wool blend

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.