What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

PETCIRCLE Small Dog Clothes Puppy Winter Warm Sweatshirt Christmas Elk Couple Outfit

Name: PETCIRCLE Small Dog Clothes Puppy Winter Warm Sweatshirt Christmas Elk Couple Outfit
SKU: 6adef04f5b4eab014db2f25f
Price: 59.7 EUR
Availability: InStock

Current price

Price €59.70

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Free delivery to the United States

5 November

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Description

Packages list: same as you select;

Product Highlights: Soft warm fabric for cold seasons Cute Christmas elk design for pets Comfortable fit for small breeds Versatile style for daily wear

Product Specifications:

Type: Two-legged pet clothing Color: Christmas Elk Couple Sweatshirt IP Licensed: No Sizes: XS (Chest 30cm, Length 20cm, 2-3lbs), S (Chest 35cm, Length 25cm, 4-6lbs), M (Chest 40cm, Length 30cm, 7-8lbs), L (Chest 48cm, Length 35cm, 10-12lbs), XL (Chest 54cm, Length 40cm, 14-18lbs) Gift: No Gender: Unisex Style: Casual Category: Pet Clothing

Note:

Measure your pets chest and length before ordering Label: yes Washing Care: Don't steam, Hand or machine washable, Professional dry cleaning is allowed. Size XS: Neck:22–26cm, Chest:34–40cm, Back Length:26–30cm, Leg Length:14cm, Fit:2–4kg Size S: Neck:26–30cm, Chest:40–48cm, Back Length:31–36cm, Leg Length:17cm, Fit:4–7kg Size M: Neck:30–35cm, Chest:48–56cm, Back Length:37–43cm, Leg Length:20cm, Fit:7–12kg Size L: Neck:35–40cm, Chest:56–66cm, Back Length:44–50cm, Leg Length:23cm, Fit:12–20kg Size XL: Neck:40–46cm, Chest:66–76cm, Back Length:51–58cm, Leg Length:26cm, Fit:20–30kg Size 2XL: Neck:46–52cm, Chest:76–88cm, Back Length:59–67cm, Leg Length:30cm, Fit:30–45kg Size 3XL: Neck:52–60cm, Chest:88–102cm, Back Length:68–78cm, Leg Length:34cm, Fit:45–70kg

Note: Manual measurement may have 1–3cm error. Weight is for reference only. Order one size up for fluffy dogs & loose fit.

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.