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Delivered from Korea
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
Tried these out while in Korea in November and bought a 30pcs box. Took it according to instructions 1 in the morning, 1 in the evening before dinner. To my big surprise on day 3 I already noticed being less bloated and not having a rock hard stomach. I bought another one to bring home with me at the end of my travels and was so sad when the box was finished. Looked for it in Europe, but no where to be found, so thank God for Joom and them being able to get the 60pcs box!! It arrived straight from a korean seller with an extra free sample.
Bought it the first time when I was in Seoul and felt very bloated. Later the same day the bloated pressure feeling already was gone. Didn't use them for 1 month, because can't order anywhere in Europe, got them thanks to Joom and immediately felt the difference again after first take. I'm a huge fan!
Good stuff, I will order more. Effective, good value for money , pleasant taste , easy to take care of, I absolutely love product
Delivered quickly, and now is the first day I drank it so I don't know yet if it works, tastes good and thanks for the extra gift
The order arrived well and quickly. I will try it and come back in a month to talk about the result.
The best product ever. Will order more again. Definitely recommend🥰🎉
Gurllllll this is amazing , my energy levels are over the moon.
Helped with digestion and bloating! Taste is fruity and sweet.
![Round Lab [hypoallergenic] Round Lab 1025 Dokdo Lotion 200ml Project +50ml](https://img.joomcdn.net/232e26bdb3b428f31ef9a85a878922bf427017ab_100_100.jpeg)
ROUND LAB Dokdo Cleansing Oil 200ml + Dokdo Cleanser 150ml — buy online with free worldwide shipping!
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers