2026 Women's Autumn/Winter Double-Sided Velvet Knit Hooded Jacket
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Description
Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
"I recently purchased a tank top with a scoop neckline, but unfortunately, the item is defective due to a clear manufacturing error regarding the collar orientation. Specifically, the front neckline is cut incorrectly—instead of being low and wide, it is high and comes right up to the neck. Meanwhile, the back neckline is the one that is wide and low. Because the front and back appear to be reversed, the garment is unwearable. I kindly request that you send me a new, properly manufactured replacement item as soon as possible. Thank you."
Rus:Ткань был тоньше и повторяет форму голени как обычные прилегающие к ноге голцы, именно на зоне голени,может быть это у меня такая нога широкая но ожидала оно будет обьемнее:( И был на 6 см короче (я покупала 70см когда сравнила было 64) Eng:The fabric was thinner and fits the calf like regular fitted boots, specifically around the calf. Maybe it's just my wide feet, but I expected it to be fuller. And it was 6 cm shorter (I bought 70 cm, but when I compared it, it was 64 cm).
Everything correct only Delivery Time is a big drama. I ordered it at 12.10.26, especially for Haloween. All this Stuff should be delivered till 28.10.26, that was a Reason Why i decided to but it- it was Before Halloween... I Got All 12.11.26... no comment i could bought it via TEMU and i will Pay a lot less then here. Time of Waiting is simillar. For me from France to Germany is Closer than from China. For me that was first and last shopping here. I will Never recommend it.
This was a gift for my daughter, I cannot give it to her it's horrible, the quality of the material is terrible, linen my eye, maybe cotton at best, the legs are very wide and not tapered as shown. The length of the arms are for the longest arms imaginable. This is the second order I have received that did not match expectations. The cardigan was described as merino wool it was not, the finish and quality were terrible and customer services did not come back to me.
After waiting 1 month I finally received it today.. Gorgeous.. like taylor made for me.. I measure 160 cm / 50 kg and US 4 is perfect. All details.. breathes quality and what I as a bride appreciate.. beauty combined w sex appeal. And easy to put on.. a zipper for the whole backside..excellent.. The backside is so gorgeous w its transparent lace.. This.. I will wear for my wedding..absolutely Im very satisfied.. recommendable !!! Only consider the delivery time. !
Overall, the product is of good quality. However, the hat arrived creased and has a different shape from the original one shown on the mask. The shirt also seems to be from a different set, as it looks more like a size M than XL. The shirt’s label has also been cut off. Everything else is fine. Unfortunately, the delivery was delayed and the package didn’t arrive in time for Halloween, so I’ll only get to use the costume properly next year.
Really great support for my arch. I am using it every day and it doesn't give me discomfort. I used a lot of different arc support insoles and I can say that this model is one of the best. A lot of sellers are selling fake products which looks close to this but you should be aware that material have to be EVA like this one.
Do not buy horrible cheap material bad customer service very unprofessional I ask for refund because sleeve's were too short they kept asking for photos I sent 8 photos over 3 weeks only to say no refund absolutely disgusting no way will I or my friends and family will not be buying anything from you ever again.
2026 Women's Autumn/Winter Double-Sided Velvet Knit Hooded Jacket — buy online with free worldwide shipping!
Available colours: Coffee, Blue, Black, Red, Pink, Grey, White
High-quality materials:
High-quality photos and real customers reviews.
Wide size range: Extra Extra Large, Extra Large, Medium, Large, Small
Reviews for similar products
Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers




































