Japanese Sauna Towel Household Men Women Bath Exfoliating Washcloth Korean Long Back Scrubber Shower Tool
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
Hope everyone is well today 😃 I ordered some platform shoes as the reviews from other people were great. I take a uk size 6 so I just went with my usual size. They fit perfectly 😍 Ordered on 16/3 and recieved 9/4 which was a little long but worth the wait in my opinion. The the platform sole is around 5cm and the heel is 17cm so pretty high but because the platform is thick it makes it feel like a shorter heel to walk in. There's 2 straps around the ankle which fasten with an adjustable buckle. The clasp fits over the buckle for easy removal of the shoes and easy to put on. Saves you trying to buckle the shoes up everytime 😃 I prefer shoes like that 😏 On the end of the heel there's a clear heel end The soles are of a thick durable rubber in a tan colour. The fabric is pu patent leather in black and the stitching is perfect with no imperfections 👌 I'm really really happy with my new shoes Thankyou joom seller Please follow my Instagram for more fashion inspiration Www.instagram.com/natalie_mckee_uk
This was not the item I ordered. I ordered mint green and grey. And a shorts set not a long sleeve and long bottoms. Another issue with my order. I request that I get what I ordered this was for a friend and they are not happy. Can you please advise your outcome on this! I require the original item please. Regards
Ok so these SHOULD have been the perfect shoe for me!! However there is nothing Crystal about them! They are a cheap pair of tennis shoes with glitter glued to them. I've had mine about a month and worn them for about two hours every other day and the glitter is almost gone from the front. A waste of money.
It looked really tiny and way too small. But it fits my Gnoce bracelet perfectly, now my charms don't fly off when I open it to take it off. Recommend especially as its a fraction of the price of Gnoce charms. And real silver too.
I have a problem I can't go to the items on my Card and I can't right on the support team when I click on any of this options it went out the app? Please help me?
Absolutely amazing. Was a bit concerned with sizing as I ordered size 70 for my 14 months old baby. But it fits perfectly. Jacket is bigger and in sleeves longer.
Hi it's Gwen. Thay aer gorgeous, and sacks good quality for the piece, you can not find any other 1 like this, I am very happy with them. Gwen Sands, GB, Thanks
These are NOT as advertised. Very cheap and tatty looking. Plus the size is soo small. My daughter is 2 sizes smaller and they just about fit here. Very unhappy
Japanese Sauna Towel Household Men Women Bath Exfoliating Washcloth Korean Long Back Scrubber Shower Tool — buy online with free worldwide shipping!
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