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Často kladené otázky
- Aké platobné metódy sú k dispozícii na Joom?Joom podporuje širokú škálu lokálnych a medzinárodných spôsobov platby pre európskych zákazníkov, vrátane debetných a kreditných kariet (Visa, Mastercard, Maestro), PayPal, Apple Pay a Google Pay, plus krajín špecifické možnosti ako Klarna, BLIK, Multibanco, MB WAY, SEPA a Giropay. Dostupné možnosti sú zobrazené pri pokladni a líšia sa podľa krajiny.
- Môžem za drahý nákup zaplatiť na splátky alebo neskôr?Áno, služby „kúpte teraz, zaplaťte neskôr“ ako Klarna a Scalapay sú dostupné pre niektoré vyššie hodnotné nákupy, v závislosti od vašej krajiny, výšky objednávky a podmienok poskytovateľa.
- Môžem sledovať svoju objednávku?Áno. Môžete sledovať stav jeho doručenia v aplikácii Joom alebo na webovej stránke, ktorá sa aktualizuje, keď sa zásielka hýbe.
- Čo sa stane, ak moja objednávka nepríde?Na každú objednávku sa vzťahuje Záruka doručenia Joom. Ak vaša objednávka nedorazí do dátumu uvedeného v podrobnostiach objednávky, obráťte sa na tím podpory Joom a my vám vrátime celú sumu.
- Je bezpečné platiť na Joom?Áno. Joom používa bezpečný platobný systém a predajca nie je zaplatený, kým nedostanete svoju objednávku, čo pridáva ďalšiu vrstvu ochrany pri nákupe.
- Čo ak moja objednávka nedorazí alebo produkt nie je taký, ako sa očakával?Ak vaša objednávka nebola doručená, dorazila poškodená, alebo nezodpovedá jej popisu, kontaktujte podporu Joom — v takýchto prípadoch môže byť vydané vrátenie celej čiastky.
- Ako požiadať o vrátenie peňazí?Otvorte stránku relevantnej objednávky a kontaktujte chat podpory, dostupný na webovej stránke a v aplikácii Joom. Popíšte problém a riaďte sa pokynmi podpory.
Recenzie
Hrniec prišiel v poriadku. Ale všetko je napísané len po čínsky, má objem len 0,9 litra namiesto 1,2 litra ako uvedené. A má britskú zástrčku (pre Anglicko). AI síce poskytuje dobrý preklad, ale zástrčku som si musel ešte zaobstarať.. Inak kvalita vyzerá dobre a je veľmi lacný. Dodatok: S pomocou AI prekladu som konečne zistil, ako to funguje. Je to skôr na sójové mlieko, smoothies, polievku, ryžovú kašu. Vriaca voda sa dá tiež. Ovsené mlieko funguje studené, ale s usadeninou 2 minúty, môže alebo musí sa ešte prefiltrovať. Teplé ovsené mlieko je slizké. Varenie trvá 25 minút. Orechové a mandľové mlieko funguje tiež za 2 minúty (ja to spustím 2x), ale zostanú ešte trochu zrnitá orechová usadenina. Ale dá sa to ešte prefiltrovať extra filtrom.. Som spokojný s kvalitou a cenou.
At this price (26chf VS 130chf for a real sonny product), I didn't have very highe expectations from this product, and still the disapointment was HUGE!!! I shoudnt have pay eben 5chf (±6$). The quality of the plastic and case is extreamly low, the earphones don't sit in place right (the magnets are no possition good and it push the earphones out of the case). Obviously is is not a sonny product, I didn't even have to try it - the earphones have led light in places where sonny have microphone for noise cancelling. I tried asking for returning the product, but it keep me in an edless loop that every time after I finish providing all the details it ask me again if I want to return the product and the process starts again 🤦♂️ I don't think I ever buy anything again from Joom 🫣 DONT BUY!
My item never arrived. I received conflicting emails about delivery, including one stating it would be delayed by a further two months, while the online tracking information claimed it had already been delivered. Trying to resolve the issue has been extremely frustrating. I had to download an app just to submit a claim, and the entire process relies on AI-generated responses. I never managed to speak to a real person. The AI eventually informed me that I could request a refund, but only after waiting another six weeks. Based on my experience, I would strongly recommend avoiding this company. The contradictory delivery information, lack of genuine customer support and lengthy refund process are unacceptable.
This phone is good quality but on setup only has options Chinese & English language, the English is not for one app all in chinese & browser only Chinese with a total onscreen Chinese Keyboard, does not have any google updates or functions so is Not Global & useless to use as English phone & impossable to change in settings to even try to manually key in English sites. It does have wonderful Chinese only apps showing videos. Also i ordered Blue phone and sent a off White phone. Im very upset as i buy lots expensive items from Joom & the sellers are usually very good. I suggest you avoid buying this phone unless you are Chinese.
The headphone delivered to me was a fake Marshall one. Falsely advertised and looks nothing like the original or the picture shown. Firstly the delivery was delayed and then it was a FAKE product. I ordered a brown Marshall IV and they delivered a non-functional Black 'Marshall III' one. It looks nothing like the picture advertised or the original. The box looks fake and came torn. The product was delivered not working with no charger. I raised a dispute with the support team and was asked to record a 5 minute video that doesn't t make sense to show it doesn't work. This is a dubious company. Stay away from them.
Me llegaron Los Buds3 Pro en vez de los Buds2 Pro, solo por eso bajo una estrella, no es tan idéntico a los Buds3 Pro, por la luz de carga comparado con otras réplicas, el manual y la caja vienen en ingles todo, es bueno comparado que algunos vienen en chino, la calidad del parlante no es tan mala, se peta un poco al máximo pero es escuchable, por lo demás bastante satisfecho, si hubiera estado la luz bien, un poquito mejor la calidad de sonido, ya que por 10 dólares conseguí un sonido mejor, y no se hubieran equivocado de producto, sería 5 estrellas o 4 rozando 5, no es taaan malo pero tampoco tan bueno.
This item has not yet been delivered why is it takeing so long Denis Bradford I have been informed by you that my order for 2 Red walking Stick has been delivered but that is not correct. The order is still outstanding and i want you to look into this situation as i am not going to pay for this order untill it arrives. CAN YOU PLEASE LOOK INTO THIS PROBLEM AS SOON AS POSSIBLE AS I NEED THE WALKING STICK AND I AM SURE YOU REQUIRE PAYMENT FROM ME. CAN YOU PLEASE SEND ME A E.MAIL CONNFIRM THAT MY ORDER WILL BE DISPATCHED TO ME SO WE CAN CLOSE THIS ISSUE. MANY THANKS DENIS BRADFORD 23 SEPTEMBER 2026
Company JOOM misleading Customer with Photo and product not describe iPhone advertisement for sale. ..Not offer free post pay return, sSCAM..UK law must send Post free stickers free return and money refund if Customer not happy anything 30 days money back guarantee.. JOOM can be take to UK Curt easily for this to stop this practise or sale automatically.I ask full refund of £24 ,I have to pay delivery £3.00 see what happens. If not reviewed free Post delivery return ticket JOOM go to China court and UK Court..Company be definitely closing down. Thank you. Mr J Schnur
Trendy Celebrity-Style C-Shape Wave Pattern MagSafe Magnetic Silicone Phone Stand with Drop Protection for Women v e-shope Joom o skutočnými recenziami užívateľov. Kúpte si Trendy Celebrity-Style C-Shape Wave Pattern MagSafe Magnetic Silicone Phone Stand with Drop Protection for Women za výhodnú cenu
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